Refund Policy

We offer a 14-day refund policy.

Eligible for refund

You are eligible for a refund if:

• The plugin does not work as described
• You experience technical issues that cannot be resolved
• You tested the plugin and it does not meet your needs

Not eligible for refund

Refunds may not be granted in cases of:

• Abuse of the refund policy
• Requests made after 14 days
• Issues caused by third-party plugins, themes, or hosting environments outside our control

Important notes

• We encourage you to contact support before requesting a refund
• Most issues can be resolved quickly

Process

To request a refund:

• Email: info@learndashstoryline.com
• Include order details and reason

Refunds are processed via Stripe and may take several business days.